Terms and Conditions

Cancellation/Refund Policy

• At MNTB Craftsmen, we strive to provide the highest quality products and services to our customers. However, we understand that sometimes circumstances may change, and you may need to cancel your order or request a refund.

Cancellation Policy

• Orders can be cancelled within 24 hours of placement without any penalty.

• Orders cancelled after 24 hours may incur a cancellation fee of up to 20% of the total order value.

• Orders that have already shipped cannot be cancelled.
  

Refund Policy

• Refunds will be processed within 5-7 business days of receiving the returned product.

• Refunds will be issued in the original payment method.
  

Return Policy

• At MNTB Craftsmen, we stand behind the quality of our products. However, we understand that sometimes products may not meet your expectations. Our return policy is designed to ensure that you are completely satisfied with your purchase.
  
  

Return Eligibility

1. Products must be returned within 7 days of delivery.

2. Products must be in their original condition, with all original packaging and accessories included.

3. Products that have been installed, modified, or damaged in any way may not be eligible for return.

   
   

Return Procedure

1. Contact our customer service team to obtain a Return Merchandise Authorization (RMA) number.

2. Carefully package the product, including all original packaging and accessories.

3. Ship the product back to us at the address provided by our customer service team.Include the RMA number and a copy of the original invoice with the returned product.
   

Refund or Replacement:

• Once we receive the returned product, we will inspect it to ensure that it meets our return eligibility criteria.

• If the product is eligible for return, we will process a refund or replacement, as requested.
  

Please note that shipping costs are non-refundable, and return shipping is the responsibility of the customer. If you have any questions or concerns about our cancellation/refund policy or return policy, please don't hesitate to contact us.

Thank you for choosing MNTB Craftsmen!